Will I be charge Credits for booking Group Classes?No. You will not be charged any credits for booking group classes. Credits are only for booking 1-on-1 sessions.
Can I book 1-on-1 classes when I am on a Group Class Membership plan?All group class membership plans cover unlimited bookings for group classes. To book 1-on-1 sessions with a listed Yoga Teacher you can buy credits or change your plan to a 1-on-1 Plan. You can do both here: Pricing
What does “Covers Your Family” mean?In all Group Class Membership plans you can book group classes for your family (Spouse & Kids).
How to cancel my subscription plan?Please visit the following link to cancel your plan: Manage My Plan
What is the difference between Credits & subscriptions?Subscription:
Subscriptions renew on their own.
They are cheaper than credits.
You get credits to book classes as per your subscription.
Credits under a subscription plan do not get carried forward.
Free: Unlimited Group Classes
Credits:
You can buy credits whenever you need them.
Use credits to book 1-on-1 classes.
Credits will get carried forward to your next package.
Free: Unlimited Group Classes
How does Credits work? / What are Credits?You will need Credits to book 1-on-1 sessions. You can opt for a subscription or buy them manually every time you need them.
Here is how many credits you will be charged for 1-on-1 sessions as per their duration:
Why I am not able to access Group Classes booking page?Either you do not have an active plan with us or your current plan does not cover group class bookings.
If you think we made an error please raise a support ticket from here: https://strongbyyoga.com/support-portal/
How can I cancel my subscription / membership plan?To cancel your plan please follow the steps:
Click on “Add payment method” and Save your card details as desired
After saving your card mark it as “Make Default”
How can I upgrade/downgrade my plan?To upgrade/downgrade your plan you will have to cancel your current plan and then subscribe to a new plan.
You can do all that here: https://strongbyyoga.com/manage-plan/
How to book classes?Please log in to your account to book classes. Log in
Can I pause my subscription and resume it after some time?Pausing a subscription is not possible. Please cancel your plan and you may start a new plan whenever you would like to start classes.
Where to find Teachers list?Please visit the following page for the teacher’s list: https://strongbyyoga.com/book-1-on-/
You must have an account with us to visit this page.
I am interested in trying out Strong By Yoga. How do I get started?You can click on the following link and start your free trial right away: START MY FREE TRIAL
How much does each 1-on-1 session cost?It will depend on what type duration and frequency of classes you would like to attend. We have a smart pricing plan to help you figure out best plan for you. Please check our pricing page at https://www.StrongByYoga.com/pricing for our latest pricing.
How does Yoga over a zoom call works?Well, it works and we have been doing it since 2017. You will need high-speed internet, a device(Smart TV/Laptop/tablet/mobile), and a little bit of space in your home where you can attend yoga sessions. All of our classes are Live which ensures smooth communication between you and your Yoga teacher. All of our teachers are trained to help you set up for your first live Yoga class over Zoom.
