FAQ

  • Can I cancel my session?
    Cancel the session anytime, literally even a minute before the session. Please don't make this a habit as the teacher will be up and ready waiting for you in the class.
  • Can I reschedule my session?
    Yes, you can reschedule your session anytime before the start time of your session.
  • Can I book multiple sessions in one go?
    Yes, you can book multiple sessions in one go.
  • I am unable to find a teacher at a time that works for me. What should I do?
    Please email to : [email protected] and we will help you fix it.
  • Do unused 1-on-1 sessions rollover to the next billing cycle?

    Yes, any unused plan hours from the current 4-week billing cycle roll over to the next cycle. You can keep rolling over sessions for up to 6 billing cycles.

    Rolled-over sessions are available until your membership is active.

  • How do I choose a teacher?

    Each teacher has a profile page with a short intro video and a list of the types of yoga they teach and goals they can address. Feel free to reach out to any teacher through the in-app chat if you have additional questions!

    If you still have problem send us an email [email protected]
  • Can I change my teacher for a private 1-on-1 session and try a different one?
    Absolutely, we encourage you to try sessions with different teachers. Don't worry about upsetting your previous teacher - teachers aren't notified when you change. Plus! We recommend that you work with at least two teachers to make sure you have another teacher to work with if a teacher goes on a vacation. Our teachers want you to be with a teacher that you are most comfortable with, so feel free to experiment until you find the teachers you like.
  • Do I get any free sessions?

    Currently, you can get a 2-week free trial of Unlimited Group Classes. If you have been refereed by a friend, you may get additional 1on1 sessions to try free!

  • Can I cancel my membership?

    Yes, you can cancel your membership at any time. Your membership would remain active until the end of the current 4 week cycle and will not be renewed.

    If you prepaid and availed of a discounted membership rate, we do not issue any refunds. However, you can put your membership on pause and use remaining balance later. Please note rolled over sessions are only available until your membership is active.

  • Can my membership fee increase in the future?
    No! Your membership rate is locked in as long as you keep it active - so any new price increases won't apply to you!
  • Will a teacher come to my home?

    Well almost! The teacher is live with you via video conferencing. It's almost like having your teacher visit your home.

  • I am interested in trying out StrongByYoga. How do I get started?
    Start with a free trial. No credit card required. Click here to start your free trials
  • I am new to yoga. Is StrongByYoga right for me?
    Absolutely, StrongByYoga is the perfect place to begin! You get 1-on-1 time with a deeply experienced teacher to work on your goals in the privacy of your own home. Based on your goals - like increasing flexibility, improving strength, improving presence and mental calm, or something else - your yoga teacher will build a plan and ensure that you are making progress. You can join one of our group classes that are being offered for free currently.
  • Does yoga over the internet and video conferencing really work?
    You will be amazed at how well it works! Give it a try by scheduling a free session and assessing for yourself. We have many satisfied students and well-trained teachers already using our platform. Start Free Trial
  • How is StrongByYoga session different from a yoga studio class?
    In a typical studio class, you practice with a group of students at the studio. A StrongByYoga private 1 on 1 session is tailored specifically for your body, your goals and your schedule. You take class with a live teacher through live video conferencing - like Skype but better - in the privacy of your home. StrongByYoga is now offering group classes too.
  • Will I be charge Credits for booking Group Classes?
    No. You will not be charged any credits for booking group classes. Credits are only for booking 1-on-1 sessions.
  • Can I book 1-on-1 classes when I am on a Group Class Membership plan?
    All group class membership plans cover unlimited bookings for group classes. To book 1-on-1 sessions with a listed Yoga Teacher you can buy credits or change your plan to a 1-on-1 Plan. You can do both here: Pricing
  • What does "Covers Your Family" mean?
    In all Group Class Membership plans you can book group classes for your family (Spouse & Kids).
  • How to cancel my subscription plan?
    Please visit the following link to cancel your plan: Manage My Plan
  • What is the difference between Credits & subscriptions?
    Subscription:
    • Subscriptions renew on their own.
    • They are cheaper than credits.
    • You get credits to book classes as per your subscription.
    • Credits under a subscription plan do not get carried forward.
    • Free: Unlimited Group Classes
    Credits:
    • You can buy credits whenever you need them.
    • Use credits to book 1-on-1 classes.
    • Credits will get carried forward to your next package.
    • Free: Unlimited Group Classes
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