Can I book multiple sessions in one go?
Yes, you can book multiple sessions in one go.
Can I reschedule my session?
Yes, you can reschedule your session anytime before the start time of your session.
Can I cancel my session?
Cancel the session anytime, literally even a minute before the session. Please don’t make this a habit as the teacher will be up and ready waiting for you in the class.
I am unable to find a teacher at a time that works for me. What should I do?
Please email to : [email protected] and we will help you fix it.
Can I change my teacher for a private 1-on-1 session and try a different one?
Absolutely, we encourage you to try sessions with different teachers. Don’t worry about upsetting your previous teacher – teachers aren’t notified when you change. Plus! We recommend that you work with at least two teachers to make sure you have another teacher to work with if a teacher goes on a vacation. Our teachers want […]
How do I choose a teacher?
Each teacher has a profile page with a short intro video and a list of the types of yoga they teach and goals they can address. Feel free to reach out to any teacher through the in-app chat if you have additional questions! If you still have problem send us an email [email protected]
Do unused 1-on-1 sessions rollover to the next billing cycle?
Yes, any unused plan hours from the current 4-week billing cycle roll over to the next cycle. You can keep rolling over sessions for up to 6 billing cycles. Rolled-over sessions are available until your membership is active.
Can my membership fee increase in the future?
No! Your membership rate is locked in as long as you keep it active – so any new price increases won’t apply to you!
Can I cancel my membership?
Yes, you can cancel your membership at any time. Your membership would remain active until the end of the current 4 week cycle and will not be renewed. If you prepaid and availed of a discounted membership rate, we do not issue any refunds. However, you can put your membership on pause and use remaining […]
Do I get any free sessions?
Currently, you can get a 2-week free trial of Unlimited Group Classes. If you have been refereed by a friend, you may get additional 1on1 sessions to try free!